[Resolved] Flipkart — {I want refund} flipkart said payment failed but was debited the amount from my bank account and had to pay in cod again to receive the order. | |
I first bought the { Asus Zenfone Max Pro M1 (Grey, 64 GB) } through COD because I didn't had enough money to pay the amount ( Rs: 12, 999 -/- ) but, one day later I got the money, so, I decided to pay the amount with my debit card but flipkart said [ Payment Failed | Your payment attempt for this order has failed. Please try again after 30 mins.] So, then again tried to pay the amount again the same thing [Payment Failed] but, later on I got a text from my bank saying that [ Your account is debited with INR 12, 999.0 on[protected]:57:52] on that I got the delivery and had to pay again (in COD) to receive the order. Could you confirm that the amount was debited from my bank account? If so? then Please provided me with a Refund. Please Reply So, that I can provide you with the order Id and my contact information... Was this information helpful? | |
Oct 14, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 19, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 20, 2018 Flipkart Customer Care's response Customer raised complaint regarding amount debited and order not been confirmed, we have interacted with customer and informed that seller has initiated the refund back to source hence told turn around time he agreed closing the case from our team
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