[Resolved]  Flipkart — I want replacement but that option not showing

Address:Anantapur, Andhra Pradesh, 515001

Hi flipkart.com,
Order od[protected].
I recently ordered haier 7kg front load fully automatic washing machine.
But washing machine damage on lift side and lift top. So i want replacement of this product. But in flipkart.com its showing only return / refund option. When i ordered this product on 22nd june there is a replacement option available in the flipkart.com, still this product available, my area pincode 515001. So please accept replacement option on this product.
If it is not possible as per below screen shots of your flipkart.com policies i will go for legal action. So kindly accept my replacement request.
Thank you.
+5 photos
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Aug 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Flipkart Customer Care's response
We will revert on it.
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