[Resolved]  Flipkart — Imei number not matching

Address:New Delhi, Delhi, 110092
Website:www.flipkart.com

IMEI number not matching in Invoice I received from Flipkart.
I brought Xiaomi Redmi 3s Prime 3 month back from Flipkart, I am facing headphone issue in that mobile. So I went to Xiaomi service center along with the print of the invoice that I received from Flipkart, there I found that IMEI number in mobile is different from the IMEI number mentioned in the invoice.
I called Flipkart care to resolve issue.
I never thought this kind of mistake could happen, so please check your invoice properly as soon as you received from any online retailers.
Any thing could be happen, what if the wrong IMEI mentioned in my invoice, that mobile is misused by some one.
Details follows.
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
Tax Invoice #[[#]]# F0YQG[protected]
WRONG IMEI/Serial No: TYPED IN INVOICE
[protected],
[protected]

IMEI/Serial No: SHOW IN PHONE
[protected]
[protected]

Thanks & Regards

Vipin
Was this information helpful?
No (3)
Yes (4)
Apr 3, 2017
Complaint marked as Resolved 
Refund claimed
Flipkart customer support has been notified about the posted complaint.
Apr 01, 2017
Updated by Vipin24chauhan
My contact no.is [protected]
Complaint comments 

Comments

Recently from 6-7 months i am trying to exchange my nokia 3 mobile on flipkart. But there are issue with my iemi number i am providing correct iemi number but that says your iemi number not matching with your nokia 3 device...

But if i exchange other online shopping app like amazon there are successfully match iemi and device...

From last 2 months i am trying to contact with consumer care but they don't have enough information about this topic...

Please solve this problem immediately and informed me..
My IMEI number is doesn't match while my phone is selling on flipkart.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46545
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information