[Resolved]  Flipkart — in reference to flipkart order id no. od[protected]

Address:

700156

I have placed an order dated 26th october 19 for the carmate leatherite 7d mat for maruti suzuki swift dzire worth of cost 4501 inr. It was assured to me that the delivery date was 4th of november 19.

I was expecting the delivery for the same date. But suddenly the order was cancelled from seller side for which flipkart has informed that they are not responsible for such cases.

I understand that in an online shopping while placing an order flipkart team is following a supply chain management system which intimates the end customer of the correct date of packing, dispatch, courier pickup, in transit and final delivery date. If this is the case then flipkart team is responsible for the delivery cancellation and they shall be responsible for giving me the improper information of delivery.

It is a clear case of cheating 420 where they have promised to deliver the item and have not done so. They have kept the amount of 4501/- for about 7 days with them and returning the same with a reason of cancellation at their own decision. It is a loss of interest amount for a week for the end customer.

Being an end customer and amount payee for the item, i was not at all informed about reason for the cancellation. Flipkart is using the money of the end customers and retaining the same for some time and returning the amount back. I request to kindly review the above case for possible justice.

Regards,
Ranganath