[Resolved]  Flipkart — incomplete order, damages piece & mental harassment.

Address:

Thane, Maharashtra, 401202

I ordered for a amway shampoo through flipkart my order was for
Amway satinique 2-in-1 shampoo and conditioner - a pack of 2
Amway satinique hair fall control shampoo - a pack of 2
What i received from flipkart was just 1 bottle each ie 2 bolltles instead of 4.
I paid first and when i open the package i was surprised.
Then i called the customer care and logged a complaint #[protected]. The lady who logged my complaint was ms hemani devan who just did not understand the probelem and made me repat the same issue 10 times. I was on a call with her for 48 mins.
She said she would get back but.. But did not call back.
I once again called flipkart and this time it was ms priyanka who heard my complaint again after expaining for 30 mins, said i will receive the product by 07th sep
I received my product on the 06th, but later the flipkart agent come back saying i have to once again return 2 bottles as you have recieved these by error.
Then i again call up flipkart and ms pooja answered my call again a conversation for 30 mins which was absolutley waste. She just did not understand the issue.
This company is full o[censored]nprofessional people who just do not have the basic sense o[censored]nderstanding customer issues and addressing them effectively.
Finally after a tough fight i get my product for what i have paid and they are mentally harassing me to return it again.