[Resolved]  Flipkart — incorrect shipment of the product

Hi,

I recently received an order i placed with flipkart.

Ref: od[protected]

Unfortunately the shipment i received was incorrect. I have enclosed the incorrect item and would appreciate a prompt replacement. I would also appreciate that you quickly ship me (Vita glow skin whitening night cream and fairness for all skins (30g) ordered on mon, 26th nov'18) which was missing from my order.

Since this an error by your company, i do not expect to be responsible for paying any additional shipping charges.

Thank you for your prompt attention to this matter.
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Jan 18, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 05, 2018
Flipkart Customer Care's response
We've interacted with the customer and resolved the complaint by providing the refund and also shared feedback with the seller hence closing the complaint from our end.
Complaint comments 

Comments

Many seller on flipkart are keeping higher Mrp than the actual printed on the product and shows that its on discounted price. I think they are fooling customers by showing higher discount %.

Bulb doe not work, needs replacement
Does Philip offer No Warranty?
of Flipcart policy not to extend any support to actual end user of Philips?

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