[Resolved]  Flipkart India — redmi note 7 pro

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Being a promoter & prime member for the last 5 years, i did not dream of ever going through this. I ordered a redmi note 7pro and it was delivered on time. Within few days i found there is a slight bent on phone so i lodge a complaint on 15th oct 2019 for replacement as my phone is still in under replacement policy.
After so many followup & calls on 17th oct, a technician visited to my place and made me ensure that i will defiantly get my replacement as there were no physical damage on the
Product but according to him it is a manufacturing defect which happens
Once in a while. Then after one hour i found my replacement got rejected. I imdiatly made a call to flipkart and mention about my issue
They told me within 24 hour my issue will get resolved they will again process my replacement. Since then, i have spoken to 5 different people but nothing has moved forward. They have these standard responses of "24hours", "concerned team", "technical error.

I have mailed every concern person like grievance. [protected]@flipkart.com, [protected]@flipkart.com & [protected]@flipkart.com to resolve my issue. But didn't get any response from their side. Now i am feeling hopeless.

I want resolution on my problem. Please help me to get this resolved.

Regards,
Manoj
Order i'd: od[protected]