[Resolved] Flipkart — Installation

Balachandar AK

from Delhi, Delhi

Address:

Salem, Tamil Nadu, 636404

I have ordered the led television on 31st oct 2016 but received the product on 06th nov 2016, based on the mail received from the flipkart team installation had been assigned on 09th nov 2016. I have been took leave on my regular activity sat in my house for the installation executive arrival. Mean while called the flipkart customer center for the issue and they have assumed that the representative will come before 6:00 pm on the same day. But he did not reached the house and also not got a call from the executive also. Furthermore contacted the flipkart stating that the executive had not came as per your commitment. Flipkart customer care confirm that the installation representative will reach on next day due to some issue but got call from the executive that he wont come due to more appointment.
Till now issue is not resolved. Pl check and do needful

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Jan 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.