[Resolved] Flipkart — Iphone 7 plus

gangesh vs

from Punalur, Kerala

Address:	Flipkart.Com Corporate Office Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India
Website:	www.flipkart.com

Dear sir/ madam,

Myself gangesh vs. (My order id:- od[protected] and ekart logistics:- fmpp[protected]) this is the second complaint which i'm submitting against this company service on the same product. I have ordered this product on march 22. Due to lockdown they have been extended the delivery date to april 30 and i agreed for that. Thrice they have been deducted emi from my account. When i checked the tracking details of device it was showing at kochi. So, again i contacted to flipkart customer service for checking about delivery, for that they gave me some reasons and asked me to wait until may 15. Till then it was showing at cochin transport centre. Becasue of their unpunctual response i complained in consumer complants forum. Since i made the complaint so that i got call from flipkart regarding the delivery date so that they said the final delivery date is on may 30. Afterwards, when i tracked the shipment now its showing at coimbatore. I checked about this they said its due to some network issue. Today[protected] they have been deducted my 3 rd emi also, without delivering the product they are deducting the emi. Several times they extended the delivery date. Kindly find a solution for this matter, either they should deliver my product or they should cancel and refund my money without deducting the interest. The problem will not get resolve until unless i get the product.

Kindly find a solution for this matter as soon as possible. It's my humble request. Please do it needfully.

For contact:

Email id: [protected]@gmail.com
Contact no: +91 [protected] / +91 [protected]

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May 30, 2020

Complaint marked as Resolved

Dear Sir / Madam, I really appreciate your service, finally I received my phone yesterday (29-05-2020). Since I made a complaint, so that I use to get updates from Flipkart. I really thankful for your help.

Flipkart customer support has been notified about the posted complaint.

May 21, 2020

Updated by gangesh vs Dear Sir/Madam,

Myself Gangesh VS. I wish to Complaint about my order IPHONE7 PLUS 32GB/ ORDER ID:OD[protected] and EKART LOGISTIC-FMPP[protected] this my Flipkart. I ordered this product on March 22. Still I did not receive the product yet. Due to lockdown they have been extended the delivery date to until April 30. Afterward I have contacted them and checked about the tracking details. For that they told me to wait until May 15. I agreed for that. When I tracked my order it have been reached at Cochin Transport Centre. Afterward again I called to customer service for the updates so they informed that they have updated some details in ekart Logistics regarding the details of EMI which I paid till now. After that I contacted to Ekart they are asking me to cancel the order.

This is to inform you that I'm requesting to get my product as soon as possible. Kindly let me know the further updates.

FOR CONTACT:
Gmail: [protected]@gmail.com
Contact Number: +[protected] / +[protected]

May 23, 2020

Updated by gangesh vs Dear Sir / Madam,

Kindly resolve this problem as soon as possible. Every month I'm loosing my money even though I'm not getting my product also. Almost it gonna be 2 months, not even giving any extact tracking details also.

Please do it needfully.

Verified Support

May 24, 2020

Flipkart Customer Care's response We will revert on it.

May 27, 2020

Updated by gangesh vs Dear Sir/Madam,

I received a call from flipkart on[protected]. They informed me to wait until May 30th, I hope there is no change gonna happen again. Now in tracking details it's showing at Kochi. Please don't make any change in delivery date. Hope I will receive my phone soon.

Thank you for concering my complaint.

May 30, 2020

Updated by gangesh vs Dear Sir / Madam,

I really appreciate your service. Since I made a complaint, so that I use receive updates from Flipkart. Finally, I received my phone on yesterday[protected]. So my problem gets resolved. Really thankful for Consumer Complaints Forum.

Verified Support

May 30, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Apple iPhone 7 Plus (Black, 32 GB)'' was delivered to you on "29 May 20'. Have a nice day!