[Resolved] Flipkart — issue with disabled flipkart account without any prior notification | |
I am a valuable flipkart plus customer of flipkart from last 6 years, where i had received a lot of good and valuable products from there. From the last 3 months i had started to purchase fashion items from there but i don't know what's going on with flipkart that they never do any quality checks before shipping fashion items to customer. I had purchased a lot of fashion items but only few were good. So i raised either exchange/return request for these defective items whether my mindset was to purchase them. But i received defective items again and again in case of exchange. Then finally i raised multiple return request. I had never missed any flipkart payment because my all orders were prepaid and in case of 'pay later' i did all the full payment on time. But now flipkart has blocked my account without any warning or prior intimation and now i am unable to do any shopping or raise any item related requests. Few latest items which were delivered to me are also defective/ size issue/ not meets my requirement. I want to return these but due to blocking of my account i am unable to do this. I am trying to follow up with flipkart cc team from last 1 week for the same issue but i am not able to get any resolution yet. Always they are providing me same repeated response which frustrates me every time. I don't know whether my account will be enable or not. But this is my worst experience with flipkart and frustrating support to a valuable customer. @higher management: please help me in that case and unblock my account. I want to return few defective items of delivered orders, so please allow me to do this. Otherwise let me know what i do for these defective or poor quality items and i will be unable to pay, pending payments of 'pay later'. And there will be my worst experience with flipkart all ever. Again i am requesting you to please enable my flipkart account. Was this information helpful? | |
Oct 24, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 22, 2019 Flipkart Customer Care's response Hi Satish, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order or account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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