[Resolved]  Flipkart — issues pertaining to return

Address:

122505

Issue is i had ordered one school bag for my kid via flipkart and it was cash on delivery when i clicked on cash on delivery it went blank and i could not see the product in my cart so i did again and it was done then. When courier guy reached at my door step i found he was carry two bags in one packet and i asked him i need only one he said you can take either both or none and then advised to take two then go for return policy via internet and said i will come again to get it picked but i cant give you one or cancel one. I did the same paid for two and then went for return policy in flipkart i found some issues in filling the details so i calledup customer care where they said they cant return the bag as it is mentioned it can be replaced but cant return. I am saying if i had to go for two bags it could have clicked in qty rather than to go again to purchase it twice. It was an technical issue then why should i bear the expense. may be it could have happened intentionally or unintentionally from your side to bridge the sales gap. So i want that product to return how you do it i dont know but i dont want to keep these two bags.