[Resolved] Flipkart — kenneth cole first site shoe fake product

Indian83

from Hyderabad, Telangana

Website:

www.flipkart.com/kenneth-cole-first-site-slip-men/p/itmf3xjmv5hvzz2t?lid=LSTSHOEW5JPHTSTCRGKSRXL2O&a

I brought Kenneth Cole First Site shoe from flipkart OD[protected]. The description of the shoe mentions it to be genuine leather. It was supposed to be a gift. After I started using the product, exactly on the day of return policy expiry, I noticed upper material of the shoe getting peeled off on the first day. I tried to express my greveience to customer care, they were of no help. Its bad that flipkart sells fake products and gets away clean. Action should be taken on flipkart for fooling people. The product is still listed on thier website. I see a simlar review has been provided for the product on their website, but no action has been taken.

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Jan 13, 2019

Complaint marked as Resolved

I have not heard back from flipkart, the problem is not resolved yet.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

Flipkart Customer Care's response We will revert on it.

Dec 09, 2018

Updated by Indian83 Ok

Jan 13, 2019

Updated by Indian83 Hi, its been 2 months and I have not heard back from you. Can you please respond to the problem reported here. Thankyou

Verified Support

Jan 17, 2019

Flipkart Customer Care's response We would like to inform you that we tried reaching you on your registered number on 23 Nov 18 at 08:18 PM but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.