[Resolved]  Flipkart — Laptop missing in Parcel/ delivery

Address:

Bengaluru karnataka India

- i have put a order for purchasing of laptop dell vostro vide flipkart order od[protected]. The item has been delivered on 22 mar 20.
-after receiving the delivery of item it has been found that the laptop is missing in the package. The outer packing of the package was ok but the inner packing was in deteriorated condition and laptop was missing. The item that i was receive in package is only laptop charger and manual and a anti virus cd.
-the same matter has been disclosed with flipkart team immediately and the video and photo taken while opening of package has been shared with flipkart team for better understanding and resolution of issue.
-the complaint of the same has been raised by flipkart helpline and after two week it has been rejected by saying that item has been delivered. A lot of effort has been taken for replacement or refund of the order but flipkart is simply denying by saying that package has been delivered, but in real package has been delivered but with a missing product.
-the photo and video of the opening of package has been attached.
-resolution: flipkart team kindly look into the matter and process my refund of the same or provide replacement (The laptop that was missing)
-mob no: [protected]
-e mail: [protected]@gmail.com
- awaiting positive response from flipkart