[Resolved]  Flipkart — laptop purchase wrong promise

Address:

Bangalore District Karnataka India - 560034, 560034

I have ordered acer spin 1 laptop order id od[protected] on oct 04 2019 in big billions sale for 16990 i had paid the payment with my axis bank debit card. They confirmed my order and delivery date but today 05 oct 2019 i have received a sms from flipkart that your order has been cancelled, they don't inform me for that and the reason for cancelling is due to limited item availability but when i go to my orders page and open the laptop link there is available this product for 31324 rupees.. Why flipkart fraud with me i have already order the product for 16990 why they cancelled my order without my permission when i call to flipkart customer care they refused to help with that they talks that you should reorder this product for 31324 rupees.. That is totally unacceptable and it is afraudd with customer and his feelings. Because if they gdont have product why accept the payments and orders why they show us the product in list. It is totally customer loss because if they inform me immediately then i can purchase this item form anywhere else but they cheated customers in big billion sale, it is totally broke my heart now i never trust on flipkart