[Resolved] Flipkart — laptop - to be replaced

Bhaskaran Kripakaran

from Chennai, Tamil Nadu

Address:

No.2/1 A.P.Road 2nd Lane, Choolai, Chennai, Tamil Nadu, 600112

Sir, purchased asus vivobook dual core 8th gen lap top. Order id: 0d[protected] invoice no: fac9dz[protected] dt 09.10.19. Lap top system is very very slow. Given to your authorized dealer in numbgambakkam. Even they changed the os. But still no progress seen. Very slow to open files. Not at all satisfied. Request you to kindly replace it with new one.

Was this information helpful?

No (0)

Yes (0)

Nov 29, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2019

Flipkart Customer Care's response Hi Bhaskaran, Thanks for writing in. We're sorry to hear that you're facing issues with your Asus Vivobook Celeron Dual Core 8th Gen - (2 GB/500 GB HDD/Windows 10 Home) E203MAH-FD004T Thin and Light Laptop. Since the product was delivered to you on 17 Oct 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.

Related Flipkart reviews

View all 46544 Flipkart Reviews

Comments

Joy Kumar Dey

from Delhi, Delhi

Hay, there is a shipment for me with the AWB([protected]) no. But the delivery date have gone, still the product not reached. Please make it possible to deliver as soon...thank you...