[Resolved] Flipkart — laptop worth rs. 65000 bought from flipkart.com received in worst packing. suspecting quality of the lapktop

lakshmanan sudalaimuthu

from Nattam, Tamil Nadu

Address:

Bangalore, Karnataka, 627007

I am sudalai muthu customs supt. I bought one acer brand gaming laptop predator for around rs. 65000 in the name of my son rama lakshman on the offer day ends on 9.12.17. But the laptop was delivered to us by ekart logistics in a very worst packing condition that is the laptop box was merely wrapped with pvc bubble sheet on only one side and not even covered the whole box when questioned the delivery boy replied that the product is received in a condition of outer box totally in a damaged condition. So they removed the same and wrapped this packing. It is not expected such a worst delivery from flipkart.com. We afraid of the laptop quality inside the box received. Kindly depute responsible person from flipkart to open the worst packing received. We expect that this thing doesn't happen to anybody in future. Attached photos of the worst packing received from flipkart through ekart logistics

+4 photos

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Jan 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 17, 2017

Flipkart Customer Care's response Issue: outer packaging was damaged

Resolution: We had interacted with the customer, Apologised and informed that we've noted feedback. He informed that product is not damaged and working fine. Hence, closing the complaint.