[Resolved] Flipkart — late delivery of phone

pokeman123

from Siliguri, West Bengal

Address:

Sterling Gangtok, NH 31 A Development area near secretariat Gangtok,Sikim 737101, East Sikkim, Sikkim, 737101

Hi flipkart team,

I have an issue regarding the delay in delivery of my phone.
I have order the vivo z1 pro (6gb) phone on 30th sep, the delivery date is still showing on 22nd oct which is almost a month. Since as i know the maximum date will be a 8 to 9 days.

Please note : as per the tracker mon, 7th oct
5:08 am
Siliguri
Your order has been dispatched from the flipkart facility.
Mon, 7th oct
8:36 pm
Siliguri
Your order has arrived at our flipkart facility.
Mon, 7th oct
9:39 pm
Siliguri
Your order has arrived at our flipkart facility.
From siliguri by road its 4 to 5 hrs to reach here.
Please look into matter and do the needful.

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Nov 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details or order details from the shared information. Request you to share the registered email ID or order ID in order to assist you further. Hope to hear from you soon.

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Comments

pokeman123

from Siliguri, West Bengal

i have ordered the phone on 30th sep and the delivery date was 22nd oct. on tracker it was showing shipped and reched till siliguri yesterday evening i received the message saying your order has been cancelled. i spoke with the CUSTOMER CARE and he is telling we coudnt deliver on that address. such a ### reason. i am very upset with the flipkart very low service . onwards while online shopping i will surely not go with the flipkart. they kept me waited for a month.