[Resolved] Flipkart — late refund and poor services | |
I have recently ordered a phone named vivo z1 pro and a glass with back cover total costs 12255 on 20 th of march. I had cancelled it on 30th of march because of lockdown and i can't wait too much and flipkart showed me 7th of april as final date to reflect money in my account but it is not credited today on 8 april. I recently called bank buy they told me to ask flipkart because there is no refund in account. I have checked my account statement recently but i did'nt received i yet. My final hope is on you. Customer service is also very much poor. This amount of money is very much high as i am middle class person Following is all details about product: Ordered on-20march Cancelled on-30march{due to lockdown} Refund expected-7 april Return id[protected] Order id od[protected] 2nd order — Return id[protected] Order id od[protected] Please help me On flipkart request i have also provided my bank statement Was this information helpful? | |
May 11, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 09, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has refunded Rs 12255/- to your debit card and it has been successfully completed on 07th April 2020. If you have not received the refund, you may contact your bank’s customer care using the number mentioned on the back of your card with the bank transaction ID[protected] and reference number 99286 so that they can assist you further. Appreciate your understanding. | |
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