[Resolved] Flipkart — lenovo ideapad 130 core i5 8th gen

 
1 Review
Kandivali East, Maharashtra, India
 Ratnakar Dubey on Nov 10, 2018
I had purchased a lenovo ideapad 130 core i5 8th generation on 26/10/2018, and i recieved it on 27/10/18. I used it for 3-4 days after that some os probelm started generating, touchpad also not works properly. So i complaint about that and raised a return/replacement on 4/11/18 as per their replacement policy (Within 10 days replacement policy), while they accepted that complaint and sent a technician on 8/11/18 to check the system. The technician observed the same as well and wrote his report that system is having issues like touchpad not working properly, system not booting into os. Now they are saying that (Flipkart's app status showing) the request raised for replacement has been rejected from their side on (9/11/18). I have all the records and evidence regarding same.

lenovo ideapad 130 core i5 8th gen
lenovo ideapad 130 core i5 8th gen
lenovo ideapad 130 core i5 8th gen
lenovo ideapad 130 core i5 8th gen
Complaint marked as Resolved Dec 25, 2018

Complaint Status


[Nov 10, 2018] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Nov 19, 2018
We will revert on it.
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