[Resolved] Flipkart — lenovo yoga 3 (2 gb ram) 16 gb 8 inch | |||||
My order id :- od[protected] Product :- lenovo yoga 3 (2 gb ram) 16 gb 8 inch I have received a mail from flipkart ([protected]@flipkart.com) and the Subject of the mail being "update / your return request against your my - od[protected] / feedback requested" and when i went to the link Provided in the mail it took me to my flipkart account where i was shocked And astonished to see "replacement (Return id:[protected]) - rejected" "we're sorry. We are unable to process your replacement request. Reason : The issue has been resolved between you and the seller. Hence, there will Be no replacement or refund. Please refer to flipkart return policy? Firstly there has been no communication between the seller and me. Secondly flipkart is being absolutely irresponsible by not even verifying Whether there has been any communication between me and the seller or not. Thirdly you market your website by saying that you? Ll provide free and easy Returns. Fourthly you? Ll boast of 100% buyer protection I don’t see any of the above that you have complied with. I have spent my Hard earned money to buy this tablet and the very second day after Receiving the product i have informed you that i don’t want this product Longer, due to i purchase it from out site –due to i not received item on Committed date by you guys |and second reason is this product specification Not fulfil my requirement | You are duty bound to give me a replacement but in stead of doing so i am Being mentally tortured and harassed by you. My valuable time doing all this communication with you. I need a refund/replacement, or i will be forced to approach the Legal system and will also approach the newspapers and tell them my story. I will not spare flipkart as i am really being stressed, strained and Hassled by flipkart! Regards Ravi verma [protected] Was this information helpful? | |||||
Jan 13, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 Flipkart Customer Care's response We will revert on it.
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