[Resolved]  Flipkart — lenovo yoga 3 (2 gb ram) 16 gb 8 inch

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.flipkart.com/order_details?order_id=OD114069770767175000&src=od&link=track

My order id :- od[protected]
Product :- lenovo yoga 3 (2 gb ram) 16 gb 8 inch

I have received a mail from flipkart ([protected]@flipkart.com) and the
Subject of the mail being "update / your return request against your my
- od[protected] / feedback requested" and when i went to the link
Provided in the mail it took me to my flipkart account where i was shocked
And astonished to see "replacement (Return id:[protected]) - rejected"

"we're sorry. We are unable to process your replacement request. Reason :
The issue has been resolved between you and the seller. Hence, there will
Be no replacement or refund. Please refer to flipkart return policy?

Firstly there has been no communication between the seller and me.

Secondly flipkart is being absolutely irresponsible by not even verifying
Whether there has been any communication between me and the seller or not.

Thirdly you market your website by saying that you? Ll provide free and easy
Returns.

Fourthly you? Ll boast of 100% buyer protection

I don’t see any of the above that you have complied with. I have spent my
Hard earned money to buy this tablet and the very second day after
Receiving the product i have informed you that i don’t want this product
Longer, due to i purchase it from out site –due to i not received item on
Committed date by you guys |and second reason is this product specification
Not fulfil my requirement |

You are duty bound to give me a replacement but in stead of doing so i am
Being mentally tortured and harassed by you.

My valuable time doing all this communication with you.

I need a refund/replacement, or i will be forced to approach the
Legal system and will also approach the newspapers and tell them my story.
I will not spare flipkart as i am really being stressed, strained and
Hassled by flipkart!

Regards
Ravi verma
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information