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[Resolved]  Flipkart — Lg g8x ( black 128 gb)

My order id : od[protected] product name: lg g8x(black, 128gb)

i had placed an order on flipkart billion sale and the product i received was defective the camera was not working and i went to authorised service centre and updated the operating system but the issue was not resolved and i placed for replacement but not processed by flipkart. I will explain in detail what happened...

I had placed an order on 16-oct -2020. The product received on 2oth oct and camera was not working and i went to authorised service centre and they said no software for this mobile i am downloading now only it takes 6 hours to complete and i went on 21 st oct to service centre he updated the software still the problem was not solved . Then i raised the replacement request on 21st oct 2020.

No response from your end and and i personally made a call on 25th oct and customer care people said they will resolve the issue in next 48 hours . And on 27 th i received a call from customer care and they said the process and i said the mobile is with my brother and they updated the issue is resolved. And i made a call immediately in the next 15 minutes o[censored]pdate and they said it was a technical error and they solve the issue by 3oth oct 7.50 pm.
I waited till that day and i made a call on 31st oct and they said issue is escalated and solved by 3rd nov and on 4th nov i made a call again and they said 6th nov and i made a call on 7th nov and they said on 1oth nov and i made a call on 11th nov they said the back end team has given the date on 13 nov-2020 . Today i again made a call and again your flipkart members said wait more 72 hours...
I request you to solve my issue as soon as possible...I had never expected this from flipkart. And i want hand to hand replacement at the same time. I had made the call to flipkart regarding the issue more than 100 times.It was very bad to say like this your back end team performance is very poor... I was struggling from the last 30 days .

I am proposing you options
1. Replacement as per policy (i.E 7 days replacement)
2.Compensation for the loss i.E present date amount to me due to breach of replacement.
3. For losing my 2 month warrenty from 12 months i.E 23 days delay by you and 15 to 20 days service cente .I am expecting 5000 as you wish.
My name : ramesh dasam

Lg g8x ( black 128 gb)
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Complaint marked as Resolved Nov 24, 2020
You as a company will get all details ...why asking me...

Complaint Status


[Nov 20, 2020] Flipkart customer support has been notified about the posted complaint.
Updated by Srikanth Reddy Eleti Nov 20, 2020
No reply from back end team...
Updated by Srikanth Reddy Eleti Nov 20, 2020
Worest service...
Updated by Srikanth Reddy Eleti Nov 22, 2020
Worest service no response...
Updated by Srikanth Reddy Eleti Nov 22, 2020
No response from your side...
Updated by Srikanth Reddy Eleti Nov 22, 2020
1 month completed from the date of given complaint no response from your side how many days we have to wait...
Verified Support
Flipkart Customer Care's response Nov 23, 2020
We will revert on it.
Verified Support
Flipkart Customer Care's response Nov 23, 2020
We will revert on it.
Updated by Srikanth Reddy Eleti Nov 24, 2020
ISSUE WAS NOT RESOLVED WOREST SERVICE...
Updated by Srikanth Reddy Eleti Nov 24, 2020
WHO SAID ISSUE WAS RESOLVED ... NO ONE MADE A CALL AND UPDATING ISSUE RESOLVED...WOREST SERVICE... WOREST SREVICE...
Updated by Srikanth Reddy Eleti Nov 24, 2020
ISSUE WAS NOT RESOLVED...
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Several days means 1 year aa worest service... 1 month completed again several days... Worest service... Worest service...
Srikanth Reddy Eleti's [Complaint's author] reply, Nov 20, 2020
Worest service...
Worest ki worest service...

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