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[Resolved]  Flipkart — login and prepaid

I used flipkart pre paid feature to purchase a number of grocery items for myself a while ago now last date of payment is coming closer but I am unable to access my account, I am not even able to contact customer care.

I dont understand whats wrong, I wanna pay the amount but I cant find any way to pay it. Flipkart keeps adding penalty to my account I dont wanna pay that penalty because its not my fault, I have been trying to log into my account for more than 2 weeks now and I even contacted their customer service person and they still did not help me.

My account name is rohit sejwal.
Complaint marked as Resolved 2019-10-19 12:07:07

Complaint Status

[Sep 17, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response Sep 18, 2019
We will revert on it.
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    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - login and prepaid