[Resolved]  Flipkart — mi note 7 pro product not delivered on time

I ordered a mi note 7 pro in flipkart flash sale on 8th may 2019. The expected delivery was 10th may 2019. But it was not delivered on that day. Next day when i called there customer care the told that the concerned team is working and created an incident. After that i called them many times but there was no update i was given the same answere. Even when i called on 15th they told to wait till 9pm. But still there was no call. On 16th when i called them, they told that the team is working and could not tell me the resolution date. Also now the incident details are not reflecting in their app.

Please help