[Resolved]  Flipkart — mi tv installation issue

Address:Narsinghpur, Madhya Pradesh, 487551
Website:Flipkart

Extemely dissatisfied customer - od[protected]

Despite of my countless efforts, flipkart fails to deliver resolution to my installation issues.
No email communication from flipkart since my last email, no call back from care team as they promised to call by 10th sept, still we didn't get any sort of mails or call regarding installation issue
Why flipkart is selling tv if customer can't install tv by themselves and flipkart is unable to priovide services. My issue is escalated and i have spoken to anoop, sushant and everyone did fake promise that our team will contact you by 10th sept and no called us back.
Worst things happened to me that executive put me in hold in order to connect me to senior executive and disconnect call without being transferring my call. From my number i am unable to make call while all other numbers directing me to flipakart. Sr executives told he is raising an alarm so care team will contact me and other executive next day said that there is no such alarm facility at flipkart. Why so many lies told? What do flipkart expect after giving such bad customer service. I have purchased this tv for my father as i am going out of india and requested flipkart to please get it installed before 10th as. I wanted to check everything before i leave which is my fault. The requested date is 29th august and everyday i have promised that your issue will resolve in 24-48 hrs which never completed.
This is mental torture to my father. That at this age he is dealing with flipkart.
I am not sure if in future i suggest anyone to purchase from flipkart after such bad experience. Even i am not getting responses for my emails. I can't expect such bad bad services after your tie up with prestigious walmart. Flipkart is not even 1% of walmart service level.
I have tried my best to install tv infront of me but no support provided by flipkart since i am going out of country. Since 29th august i have been promised that my issue will resolve in 12-48hrs which never resolved.
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Oct 12, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I purchased a Lenovo power bank on flipkart site .I thought it will be in good condition but I used only 2 days its not charging correctly. Don't allow these sellers to sell on flipkart site it I'll spoil good name of flipkart .and kindly take the item return and refund me
nikhil Prakash I's reply, Sep 6, 2018
Please take return and refund my amount
Thank you

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