[Resolved] Flipkart — microwave replacement

Pooja7923

from Songadh, Gujarat

Address:	Thane, Maharashtra, 400605
Website:	Flipkart

Hi,
I am pooja giri my order number is od[protected], from flipkart i ordered this product. 1st time they sent damaged product it was looking like 2nd hand product, i requested them to replace that product, after long time so many complains they replaced it, and again they have sent me a damaged product and this time they are telling we can't give replacment for their fault, they can only give refund, i need that product not refund, if they are sending damaged product what's my fault in it they just wasted my 15days in it now more days they are going to waste to give proper solution.
Kindly help me with it.

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Dec 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 16, 2018

Updated by Pooja7923 Hi,
Thank you for your support. I need your help for the following situation.
I need replacement because I had paid some amount using voucher which I have got in pineperk from my company,
I decided to add that amount in flipkart not in Amazon wallet that was my biggest mistake, now they are telling me to take refund but I don't want that voucher amt get added to flipkart wallet because of their service I am not going to buy anything from them. I need that amount get added to my pineperk wallet or else full amount get refunded in my debit card that I used to pay half amount.
I am regreting now why I thought to add my gift voucher in flipkart wallet.
Please look in to that either they give replacement or else my full amt get refunded in my debit card. Otherwise voucher amt get refunded through pineperk and my rest payment get refunded by their own source.

Need speedy reply.

Verified Support

Nov 21, 2018

Flipkart Customer Care's response We will revert on it.