Flipkart — Missing Parcel... No update on Refund

Hello Flipkart Team,

Team, today I have faced a very unfortunate incident.

Order ID: OD[protected]

I had placed an order from Flipkart a few days back on 30th October 21 which I received on 1st November i.e. today (Monday ) at my office address
Delivery was on time, I received the order verification done by OTP.

Outer package wad bit ramped I open the box saw seal tampered as if someone opened it n stick it back. Then there was a cardboard sheet folded in the place of the item.
THE ORIGINAL PRODUCT WAS MISSING

I have been shopping with Flipkart ever since e com shopping hype began but never had faced this type of BLUNDER OR STEALING...
I don't know what had happened .. but I immediately call support they arranged a callback.. when I received a call I was jolted .they said please report after 24 hours.
After several numbers of requests for a call back I got a call and they said refund will.be issue but dint memtion
He said I will be receiving a mail. All I received was acknowledgment mail.

Please I would request your team please take this incident into serious consideration.

I have used Amazon too never faced such an issue until now. With Flipkart.

Please arrange a callback and I need a proper response.
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