[Resolved] Flipkart — missing product from package

masoom1294

from Kharagpur, West Bengal

Address:

10, NOOR ALI LANE, Near Zam Zam Resturant, Kolkata, West Bengal, 700014

The product which was delivered today for the order id od[protected] at around 7.30pm contained vim bar soap and duplicate samsung powerbank instead of the phone.

The delivery denied to deliver at the doorstep instead he called from his number [protected] and called me by the road side to pick up the parcel. He gave the phone in a hurry without doing open box verification.

I haven't received any deliver status update on flipkart and on my email address.

Hence i would request you to kindly send me the original product which was ordered or refund my money.

P. S. Kindly call me on [protected] to talk about the matter.

+4 photos

Was this information helpful?

No (0)

Yes (1)

Feb 7, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Flipkart Customer Care's response We will revert on it.

Oct 19, 2019

Updated by masoom1294 When it will be reverted???

Oct 22, 2019

Updated by masoom1294 No imei information available on the invoice. That means both seller and flipkart are doing fraudulent services. I need compensation as well as the product.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through.

We are happy to inform you about your replacement of the product Realme 5 Pro (Sparkling Blue, 128 GB) has been approved by the seller. The seller has confirmed that the product has been delivered on 02 Nov 2019.

Hence, closing the complaint from our end.