[Resolved] Flipkart — mitashi 1 ton 3 star ac | |||
Please look into the following issue. No response from mitashi to the mail we sent and the phone number given to us by flipkart to reach out to mitashi is not reachable. This is absolutely unacceptable and i deeply regret my decision of buying from flipkart. I need an action taken on this asap unless you want us to die in this summer in the scorching heat. We have been facing the issues from 2nd day of installation. Complained couple of times, one technician came and asked us to install the gas and told the unit is not properly installed. The ac is ok but the after sale services cannot get any worse than this. The ac stopped working after few days of installation. Called toll free number of customer care for mitashi, they have sent a person to look into the issue. Mitashi company employee says flipkart people have installed it all wrong. Hecsaud he fixed it and after 3 days, history repeats!!! The ac has stopped working. My son has spent his summer sweating and i blame myself for buying this from flipkart. Better buy from someone you know would care if you ever complain. Flipkart and mitashi are only good at blaming each other. We are not satisfied with the product of mitashi and its services. Flipkart order no. Od[protected] Was this information helpful? | |||
Apr 17, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Mar 16, 2019 Flipkart Customer Care's response Called customer on [protected], customer main concern was that installation was not done properly.And wanted Flipkart to remove the Mitashi Brand from the flipkart Website. Informed Customer we will share the feedback with the seller regarding the product, cx was not happy with the services.Apologized for the inconvenience, customer agreed. So closing the complain. Verified Support Mar 17, 2019 Flipkart Customer Care's response We will revert on it.
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