[Resolved] Flipkart — mobile handset (redmi note 4) not received

sandeepkrv

from Jaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302012
Website:	www.flipkart.com

I purchased redmi note 4 (dark grey) on 23 September 2017 in a offer period from Flipkart. Flipkart show my delivery on 27 September 2017 but I do not received my product from flipkart. When I call for complaint to customer support, his response is negative. Higher authority of flipkart also gave a negative response. I complaint many times to customer support but my problem not resolved. They always gave me a time limit of 24-48 hours for solving my problem. But my problem do not solve till now. So I fully disturbed for this problem from 20 days. So please I request to you that you take a strict action on Flipkart and resolve my problem. My order ID: OD[protected] And my Mail id: sandeepk.[protected]@gmail.com & Contact no. +91-[protected].

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Oct 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by sandeepkrv I purchased redmi note 4 (dark grey) on 23 September 2017 in a offer period. Flipkart show my delivery on 27 September 2017 but I do not received my product from flipkart. When I call customer support, his response is negative. Higher authority of flipkart also gave a negative response. So I fully disturbed for this problem from 20 days.

Oct 13, 2017

Updated by sandeepkrv I purchased redmi note 4 (dark grey) on 23 September 2017 in a offer period from Flipkart. Flipkart show my delivery on 27 September 2017 but I do not received my product from flipkart. When I call for complaint to customer support, his response is negative. Higher authority of flipkart also gave a negative response. I complaint many times to customer support but my problem not resolved. They always gave me a time limit of 24-48 hours for solving my problem. But my problem do not solve till now. So I fully disturbed for this problem from 20 days. So please I request to you that you take a strict action on Flipkart and resolve my problem. My order ID: OD[protected] And my Mail id: sandeepk.[protected]@gmail.com & Contact no. +91-[protected]

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response As the replacement has been already delivered to the customer hence closing this case.