[Resolved] Flipkart — mobile not delivered but showing delivered.

Sarmistha Mishra

from Mumbai, Maharashtra

Address:

Cuttack, Odisha, 753014

I ordered a mobile Realme C2 on 02 oct 2019 and paid via online payment PhonePe. The product was to be delivered by Oct 15. But, on Oct 06, while I was checking Flipkart website, it was showing that the product has been delivered. But actually, i have not received the product or any messages regarding the product to be out for delivery. I raised an issue for that on Oct 07, but till date, no proper action has been taken. I am getting regular calls and messages from Flipkart executives but none of them are providing the actual status of the order. They are just telling that the team is working on this. I am a regular customer of Flipkart, was never hoping this kind of an issue. Hoping that the issue will be resolved soon.
Regards,
SARMISTHA MISHRA
[protected]
[protected]

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Oct 10, 2019

Complaint marked as Resolved

The product has been delivered today.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response Hi Sarmistha, We are sorry for the trouble you had to go through. As per the previous discussion with the team thank you for confirming that you have received the product.