Flipkart — Mobile not delivered wrongly taken money empty box delivered

OD[protected]
OD[protected]
I ordered Oneplus Nord CE 2 Lite 5G Amount of 19831.
Flipkart Seller Delivered Empty Flipkart cartoon Box in sealed condition i can't understand I am old primary User of Flipkart More than 6 years to go continuously buying from here never faced this kind of issue in my life.I have raised Return Request -[protected] on 19/09/23 They first requested to shared percel received images.I have sent they again asked me to shared documents I immediately shared after 6 days waiting they rejected my return request they earlier asked me to shared documents which match recent orders. They rejected Documents not sufficient dear sir i already shared Recent purshace customer document Three type documents adhaar card both side, pan card and Voter card also how they can rejected my refund? Here is problem they avoiding to proceed refund that's reason they everytime informing Product shared images couldn't validated, I got empty flipkart cartoon box there are nothing anything fully empty I clearly maintained the issue, They avoiding and wasting return period timeliness to denied my refund please do take immediate action on it and refunded my money.
New Return Request was created by Calling customer care Return id-[protected].

Flipkart Register number-[protected]
Order id-OD[protected]
Return id-[protected]
Refund amount-19831

Please refunded my money immediately.