Flipkart — mobile phone extended warranty support

Aug 09, 2019

Updated by Arindum94 Still I haven't receive any resolution for the same. Flipkart Customer Team assured to provide resolution on 8th, Aug by 2.00 PM by they don't. Everytime contact with Flipkart Customer service they are created some Instant ID but for the same I never receive any cross check document. On July 23, 2019 Flipkart promise to revert me back but they didn't else provide expected resolution date.

Aug 09, 2019

Updated by Arindum94 A very bad experience with Flipkart Customer portal, Talked with flipkart support personnel, She took 23 min out of 44 min to understand the exact quiry for which I request Call back from Flipkart Customer Portal and out of 44 min 19 sec she put the call hold from total 10 to 12 min to just talk with backend team or to check information. Lastly cut the call without prividing complaint number which they register on my behalf and also they unable to send me the same on my registered mobile number or registered mail id.

Aug 19, 2019

Updated by Arindum94 Flipkart Executive called me day before yesterday for the above mentioned issue and they suggest me two option, that are either They can provide my 20% of my product value in my correspondent bank account or Jeevas will contact me for the repair of the mobile as they will raise complain for the same. I choose to contact Jeevas to repair the mobile and they confirm me that the team will contact me back but they didn't told me how many times they will take to resolve this. Still nobody call me since they log the complain with jeevas. Its about 1 month I suffer with my mobile and this month got lost and only 2 months left after that the policy got end.