Flipkart — mobile poco x2 not delivered

Address:Mumbai City, Maharashtra, 400037

I ordered poco x2 on 21march and my order number is od[protected] and delivery date was 27th march but still i don't have any update from flipkart.
I have not received my order yet please confirm me when i will receive my order because my credit card bill bill is generated with all amount but when i ordered poco x2 i choose 6 month emi plan.
If i cancel my order can i refund my amount without any cost.
Or provide me confirm delivery date.
Please fix it early
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We definitely understand your concern. We'd like to inform you, due to a nationwide lockdown because of COVID-19, order deliveries services have been paused. We are actively working to ensure we can serve our customer's essential needs during times like these and hope to resume services soon. Request you to get back to us, once the services will start.
Mar 29, 2020
Updated by asif909
What is cancellation policy. If I cancel my order so can I get refund my amount and many days will reflect in my account.
Mar 31, 2020
Updated by asif909
Reminder
Apr 01, 2020
Updated by asif909
Finally I am not received my poco X2 so I cancelled my order please refund my amount as soon as possible earlier because my credit card bill is generated.

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What is cancellation policy. Imran if I cancel my order can I get refund my amount

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