[Resolved] Flipkart — mobile replacement rejected

Sourav1982

from Kolkata, West Bengal

Address:

www.flipkart.com, Kolkata, West Bengal

12th october 2019 mobile mila mujhe flipkart se, account add karne ke time previous pattern lock ka option aya tha, aur uske niche gmail account add karne ka option tha, maine gmail account add kya aur mobile chalu ho gaya, 3 din ke baad mobile me camera ka problem aya, maine replacement apply kya, last sunday ekart ka executive aya, aur mobile ko firse reset kya aur bola pattern lock ka option remove nehi ho raha, maine bola ho sakte hain yeh used product, pahle sei aisa option tha, executive refund reject karke chala gya, maine uske baad khud reset kya aur dekha koi pattern lock pucha nehi, maine flipkart ko complain kya, aur mera replacement flipkart cancelled kar diya. Ho sakte he seller used mobile delivered kya, ho sakte hain ekart ka banda acche se dekhai nehi, mera kya galti hain. Paisa deke damaged mobile lunga aap bolie.
Issue solve kijie pls.

Registered mobile. [protected]
Email. Sourav. [protected]@gmail.com
Name. Sourav mukherjee
Product. Ivoomi i2 lite mobile

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Jan 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

Flipkart Customer Care's response We will revert on it.

Oct 23, 2019

Updated by Sourav1982 Flipkart ta executive call kiya aur bola product out of stock hai aur refund milenge but mujhe replacement e chahiye. Kiuki is se mera koi galti nehi hai, main ivoomi i2 lite purchase kiya aur mujhe same product chahiye.

Pls help

Oct 23, 2019

Updated by Sourav1982 6 to 7 spam calls came to my mobile about complain.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through.

We are happy to inform you about the replacement of the product iVooMi i2 Lite (Mercury Black, 16 GB) has been delivered on 12 Nov 2019.

Hence, closing the complaint from our end.