[Resolved]  Flipkart — money deducted and order was not show in account

Address:Sagar, Madhya Pradesh, 470001
Website:flipkart.com

Sir my concern is i have order a phone name is samsung galexy j8 64 gb and price is 17990 rupee and my payment method is 15000 through evg gift voucher and remain payment 2990 rupees through credit card when my payment is done but order is not showing in my flipkart account but i have a insident number in[protected] and my payment date is 10/09/2018 when i compland regard this order flipkart so flipkart refund my credit card money in my card but not refund my gift voucher money 15000 they says last 18 days we are woking on it i have contact with many times and complaints for this they give only dates but they don't work on it please help to resolve my issue please.
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Nov 1, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2018
Flipkart Customer Care's response
We will revert on it.
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