[Resolved]  Flipkart — money deducted due to failed transaction

Address:Bangalore, Karnataka
Website:www.flipkart.com

Rs.28978 deducted 2 times with failed transaction but was credited to Flipkart according to my bank statement/bank Greviance dept. /net banking team/flipkart payment gateway PayU, Flipkart refuses to refund, causing me extreme distress. Transaction done on 13th May to buy OPPO phone, Incident: IN[protected] as registered with Flipkart. Have contacted bank multiple times and they have given conclusive proof of amount with Flipkart, there is some problem in their website because of which it shows as failed but they did get the money as shown by their own payment gateway but are refusing to return. How can India ever become digital India if major e-commerce websites cheat and destroy customers trust on online banking?
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Aug 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2018
Flipkart Customer Care's response
We will revert on it.
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