[Resolved]  Flipkart — money has not been refunded to my account from flipkart

Address:	Ranchi, Jharkhand, 834006
Website:	Flipkart

I have ordered a pocco f1 phone and paid for the same on oct. 20, 2018 using my debit card. The phone was to be delivered on oct. 22, 2018. The day on which delivery was to bw done the whismaster told me to pay in cash as he was awaiting payment. I was shocked to hear that because i have already paid for it. After getting frustrated by talking to flipkart regarding my issue i have cancelled my order on oct. 4, 2018. The flipkart has initiated refund for the same on oct. 4, 2018. Flipkart promised me that i will receive the amount of my mobile phone i. E, rs. 20, 999 till oct. 17, 2018. But i haven't received this amount till date (20/10/2018). When i have called flipkart customer care they told me that they have completed the transaction on their part and i must contact my bank. But when i contacted my bank they told me that their is no such transaction being done by flipkart in my account and they asked me to provide a mail i'd of flipkart to mail them regarding the same. When i asked flipkart regarding this they told me that they have no such mail i'd and they have escalated my issue. I have not received any solution till date and i have lost hope from flipkart. If you can help me in this regard is would be very great of you.

I am also planning to bring a suit against flipkart for the fraud which flipkart is committing against me. Since it is already over a month i even stands to claim compensation for such delay of over a month.