Flipkart — money not refunded to my bank account

 
1 Review
Nt road 1st Cross MARNAVAMIBYLE, Below preeth electronics, Shimoga, Karnataka, India
 Faisal4321 on Oct 12, 2019
Order id (Od[protected]
I used flipkart paylater to pay for dr physio massager of rs 895 and paid the paylater bill on october 3rd
I refunded the product on 5th october and i was told that i would get the refund amount by 7th october but i did not get the refund amount
When i contact the flipkart support, they told that the refund was complete but when i contacted the bank they said that there was no transaction of 895 rupees from flipkart
The delivery executives are not at all helping
I'm attaching the screenshot of the flipkart pay later statement and bank statement

money not refunded to my bank account
money not refunded to my bank account

Complaint Status


[Oct 12, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 15, 2019
Hi,
We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded ₹ 895 on 05 Oct 19 and this should have been credited in your Flipkart credit account by now. Hence, we are closing this complaint from ou end.
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    Flipkart - money not refunded to my bank account