[Resolved] Flipkart — money refund not yet received

[email protected]

from Chennai, Tamil Nadu

Address:

Erode, Tamil Nadu, 638104

Flipkart tracking id : od[protected] [incident: in[protected]]
Dear sir,
Realme 2 order by both emi and exchange but due to mobile exchange verification failure your ekart person cancelled my order on 13th oct and refund accepted on 16th oct message i got but still now didn't received refund and i complain to your customers care two times but every time asking details but no solution and today two times i received call from your customer care same old question again asked and i booked mobile by pay credit card but your personal asked about my bank account details it's not relevant to credit card please ensure my details and refund, i have doubt about your customer care call please revert to me correct information and but as per last customer care executive phone conversation wait until 02.11.18 but not yet received refund money
Thanks and regards
Gopalakrishnan s
[protected]

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Nov 8, 2018

Complaint marked as Resolved

Dear sir, As per flipkart statement 02.11.2018 refund money problem solved but still 08.11.2018 not yet received money from flipkart . Please help me to return my money from flipkart and my banker already EMI added to my account, Without received products (Cancelled order) EMI started due to flipkart service.Please do not give wrong information. Thanks and regards, Gopalakrishnan s

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.