[Resolved]  Flipkart — moto z2 force (replacement)

Address:587301
Website:Flipkart

I have ordered MOTO Z2 Force on 10th October 2018 and i had received it on 12th October 2018, i had received Refurbished phone with a Software issue (continuous restart) so i raised a request on flipkart on 12th about replacement and it got approved and they sent a new phone for return on 15th, but by the time they come due to restart issue the phone become Dead and now the executives are not accepting the phone in that condition i called immediately to Flipkart they told and given me the time frame till 18th of October i have called many times but Flipkart is not responding for any escalations, when we call them to transfer call to the senior team the phone will be disconnected and They are not ready to accept the phone and respond back
+3 photos
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Oct 22, 2018
Flipkart Customer Care's response
We have interacted with the cx and cx confirmed that the replacment order is delivered.
Closing the case.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information