Flipkart — Motorola G60 mobile purchase

I have ordered a Motorola G60 mobile on 09.08.22 with the exchange mobile Samsung M20.
But during delivery of new mobile on 14.08.22, The exchange mobile had screen crack problem and IME number can't visible so the exchange was rejected by the delivery executive.

CASH for the exchange mobile price of Rs.3400was paid.

The invoice which i got with mobile having exchange mobile price mentioned also the new invoice which was downloaded from flipkart app also having exchange mobile price details.

I need a invoice with the amount mentioning paid by card while placing order and cash paid during mobile delivery Rs.3400 alone as well.

The exchange mobile details has to be removed from the invoice, since the exchange was rejected and not done.

Contacted customer care for more than 11 days still the issue was not resolved.

Kindly do the needful.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information