Flipkart — My account has been blocked please help

Recently I received 2 products by Flipkart and that product is defective and I have return policy by Flipkart but when I raise return process that time my Flipkart account showing me to blocked..please contact the customer care ..after that I was contact them.but not respond ..and now what I do and how to change or replace or return my that defective item.

My account login -anuditya.[protected]@gmail.com
Mob no.-[protected]
Adhar card no.[protected]
+1 photos
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2020
Flipkart Customer Care's response
We will revert on it.
Sep 15, 2020
Updated by Anuditya
Recently I received 2 products by Flipkart and that product is defective and I have return policy by Flipkart but when I raise return process that time my Flipkart account showing me to blocked..please contact the customer care ..after that I was contact them.but not respond ..and now what I do and how to change or replace or return my that defective item.

My account login -anuditya.[protected]@gmail.com
Mob no.-[protected]
Adhar card no.[protected]
Sep 15, 2020
Updated by Anuditya
Hello.
My name is anuditya kumar mishra from bihar
And my email id -anuditya.[protected]@gmail.com
And my mobile no. Is [protected]

.
Recently I ordered some items that order no. Is OD[protected]
OD[protected]
My Flipkart acount has been blocked, reason why I don't know.
My acount login id is anuditya.[protected]@gmail.com
https://t.co/WpTB6B6I0h is[protected]
And they promised to me that they have return policy 😒..but after received defect item they are not receiving item and my account had been blocked by your system.

As per your concern if this is your guideline for return policy so why do you not showing before login to your site.if you shows this type of condition that time I have not return high no of product.we are a joint family and many family members lives with so it may be it happens more return on Flipkart.
This is my primary I'd and I want to go with you through this email id.
So, please unblock my I'd for future use.

Thanking you.
Regards,

Anuditya kumar mishra
email-anuditya.[protected]@gmail.com
Mob no.-[protected]
Sep 19, 2020
Updated by Anuditya
I am not happy with your stupid resolution.
And your customer support.
So please unblock my account to use further.
And reply a proper and accurate resolution with me.
e-mail-anuditya.[protected]@gmail.com
Mob -[protected]
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