[Resolved] Flipkart — my flipkart account was blocked without prior notification from flipkart

Anita8055

from Kankauli, Maharashtra

Address:	Amravati, Maharashtra, 444606
Website:	www.flipkart.com

Myself Anita Deepwani, have an account with flipkart with registered email id : [protected]@gmail.com .
I ordered a phone to a different adress and flipkart cancelled my order, and stated that i purchase items from flipkart to resell and not for my personal use. That is totally fake i never use flipkart for reselling purpose i am a housewife i buy essential items from flipkart whenever i need and to whatever address i feel for my relatives to order.
I request consumer forum to help me to get my funds as i had gift voucher with flipkart now i cannot use that since my account has been blocked.
Please re-instate my account
Let me enjoy my rights and according to RBI guidelines no online e commerce companies can hold customers money and block their accounts

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Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 23, 2018

Flipkart Customer Care's response HI Team,

Spoke to customer and informed as per updated from investigation team account is been freezes and informed customer to account is been hacked some one, informed to raise complaint in cyber crime.