[Resolved]  Flipkart — my fossil watch missing

Address:Chennai, Tamil Nadu, 600034

I had ordered a Fossil watch (Model Number) through your portal but I was delivered an empty box. You can find the details in the screenshot.
I have already dropped you a mail and have also spoken to your customer care executives but they are asking me to wait till 24th whereas I have to gift it to someone on 17th. I request you to kindly expedite your verification process and either deliver the watch or refund the amount.
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Aug 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
Flipkart Customer Care's response
We will revert on it.
Jul 21, 2018
Updated by Saurabh it
Customer care simply said we cant do anything because we blocked your account...if i return item means item are not perfect...and what is the connection with my fossil watch if i return...why did u send me empty box because i return item...i want my money or watch...otherwise i ll go for consume court
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