Flipkart — my new headset replaced with an old one with someone's ear wax in my replaced ear piece

Jeffinsamuelseb

from Piravam, Kerala

Address:	Pathanamthitta, Kerala, 689101
Website:	www.flipkart.in

I brought an headset boat airdopes 411 on 08 jul 2019. And the one i bought was not working due to manufacturing issues so i have returned my new airdopes 411 due to some manufacturing defects (Which i have used it not more than twice). Nd it was a new piece nd the one i got after returning was an old one which someone has used for a long and the one i got was not cleaned well and the ear pieces have got ear wax and all in it. Nd the box was full of stains nd scratches. I brought it for around 2800rs and i need to return my piece with a new one. Hope u will return this piece with a new one.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2019

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to inform you that as per the update from courier service provider the replacement product has been delivered on July 20, 2019.

Hope this helps.

Jul 20, 2019

Updated by Jeffinsamuelseb Yea i got ur replaced product which is an old piece in which someone used for a long time..and the two ear pieces is having someones ear wax in it.. I want it to be changed and i want a completely new piece. I have brought this ear pieces for 2800 and first one i have got is having some manufacturing complaint and second time i have got an old piece in which someone has used.. Hope u will give a completely new product. Thanku