[Resolved] Flipkart — my order cancelled by flipkart

neeraj dhanak

from Mumbai, Maharashtra

Address:

400067

I had ordered mi a1 on 9th dec 2017 in the ongoing sale and the order was placed and it showed that i would recieve the same till friday 15th dec, so when i checked today so i can't find it in my orders so i contacted customer service so here they told me that i had just created the order and not ordered so i told them that i have some proof reading the order i placed but then to the executive denied and told me to order it again
So my question is why should i bare more for the inconvenience which is caused by your end
And now the price is 13999 when i booked on 9th it was for 12999 so why should i bare 1000rs more
I hope that this much evidence is enough to prove that i had ordered the product on 9th dec and not just created
Hope to receive some positive response.

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Jan 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 15, 2017

Flipkart Customer Care's response Customer raised a complaint because the product was not delivered. We interacted with the customer and informed him that due to tech issue the order was not approved. If he wants he can place a fresh order in the same price. Customer told he already ordered from Mi. Apologies to customer he agreed hence closing the complaint from our end.