[Resolved] Flipkart — my order was cancelled by seller | |||||
On 10th oct 2018 i ordered apple macbook air for rs - 49990 in big billion sale 2018 as i am part of their loyalty program the sale starts at 9 and i made payment through bajaj card and order was placed successfully and i got confirmation for the same and same night the order was dispatched from their warehouse but the next day i got mail regarding cancellation of my order by seller that due to high demand and provide equal opportunity to grab this deal we have to cancel you order. After that i contacted customer care and they told me that due to bulk order the seller had to cancel your order now that is not my problem and further told me that refund is in process and will take 6 to 7 days to get back into your account and u can place another order for your laptop. This is the issue from your end and what is the benefit of plus member if you can't provide the product to us. I didn't expect this from flipkart you guys make fool o[censored]s your sales are rubbish and i will do everything i can to let everyone know what you guys do with their costumers. Working on to take legal action against flipkart will do for sure and make sure you won't get away with this. Name - abheet tanwar Order id - od[protected] Return id -[protected] Mobile number - [protected] Was this information helpful? | |||||
Nov 14, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Oct 13, 2018 Flipkart Customer Care's response Spoke to customer on [protected] customer said that the order got got cancelled so informed customer that due to bulk orders seller has cancelled the order the amount has also refunded on 11th October 2018 to the customer informed that it will within 19th October in your account.Customer agreed hence closing the case from our end.
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