[Resolved] Flipkart — need quick resolution | |
Bhupen Saikia [protected]@gmail.com I ordered a new phone Zenfone Max Pro M1 on flipkart. Today I have been received the product, and after opening the box where I see that the the phone touchpad is not working. So I am unable to start the device. The device only power and volume button is working and the touchpad is not working fully.So I complaint on the Flipkart, but they cancelled my first replacement order and I put the replacement order again but, they took too long period for replacement I need quick resolution... Was this information helpful? | |
Feb 28, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 27, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 08, 2019 Flipkart Customer Care's response Customer raised a complaint regarding the mobile complete protection plan. We have interacted with the customer and confirmed that the customer has cancelled the order for complete protection plan. Also, the customer has confirmed that the refund amount has been credited to customer account. Hence, closing the complaint from our end.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46545
Pending
0
Resolved
25436
View all 46545 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment