[Resolved] Flipkart — need quick resolution

 
1 Review
India
 empty heart on Feb 25, 2019
Bhupen Saikia
[email protected]

I ordered a new phone Zenfone Max Pro M1 on flipkart. Today I have been received the product, and after opening the box where I see that the the phone touchpad is not working. So I am unable to start the device. The device only power and volume button is working and the touchpad is not working fully.So I complaint on the Flipkart, but they cancelled my first replacement order and I put the replacement order again but, they took too long period for replacement I need quick resolution...

need quick resolution
Complaint marked as Resolved Feb 28, 2019

Complaint Status


[Feb 26, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Feb 27, 2019
We will revert on it.
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    Customer satisfaction rating
    72%
    Complaints
    19990
    Pending
    134
    Resolved
    14404
    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
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    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - need quick resolution