[Resolved]  Flipkart — neither delivering the product nor refunding the money

Address:	Bangalore, Karnataka, 560072
Website:	www.flopkart.in

I ordered for 'royal oak l 3 seater leather recliner manual' on 23rd september 2017 for an amount 35550 rupees during the discount sale. It was supposed to be delivered on 30th september 2017. I contacted the customer service on 1st october 2017, when i did not receive the item nor was there any tentative date of delivery. I was told that there was a delivery delay from the seller and it would be resolved in a 24 to 48 hours. After 48 hours, i contacted again. Same another 48 hours deadline given. Again and again and again, they are going on giving deadlines without resolution. I even asked for cancellation of the order and refund since there is no option for me to cancel. For that also, they are giving deadlines. Worst is they do not give complaint number. There is no facility to complain by email also. So, there is no option to keep the proof of complaint. Hence, flipkart is shamelessly and ridiculously not caring and resolving the problem. I have even warned them of legal recourse, but they don't care. I want them to send the item immediately or refund the money immediately