Flipkart — Never buy anything from flipkart, HARASSED a lot for a charger

Address:

Surat, Gujarat

I ordered a Samsung charger and usb cable. The model of charger was ETA-U90IWE. I received the order on May, 13, 2015 .My order id was OD[protected].I paid the desired amount and when i opened the pack it had only a charger of model ETA-U10IBE and had no usb cable in it.In the bill all the details were alright but the product in there was different . At about 3:20 i called the customer care and they told to call after 7 . The problem was that i had to leave on 15 and i was left with no charger. Then in the hope of exchange i dialled the customer care and now they told that it couldn't be replaced as the seller had no products left. Where did my product go. I ordered it on sale at 259 and now it shows 999.If i got the wrong product then where did my charger go away.The customer care executives asked my bank account details for a refund. Now where would i charge my phone from. I am left with no charger. The customer care executives told that the delivery boy will come and take the product and in about 5 days i will get the refund.I am very upset by flipkart services. In the morning the delivery boy came and asked me the usb cable with the charger. He got the information that he has to take a charger and a usb cable. But I didn't got the usb cable so how will I return it.He made me talk to a person and she told yesterday I hadn't told any complaint about the missing cable. I was harrassed a lot and after a lot of debate the charger was taken away.He told that it was written perfectly in the bill and my one hour was wasted in this nonsense.Finally he took the charger and I am just displeased a lot from flipkart. We can't even check before delivery and is this a really shame that such a big company does this kind of behaviour. MY NAME IS REENA KUMAR